Need Sams Club Support? We’re here 24/7.

From assistance with content to ensuring your panels turn on after a power outage, the Velocity team is at your service. Contact us by phone or email.

*Be ready to share your location name, address, and phone number, plus a detailed description of any issues that you are experiencing. Prior to reaching out please follow the power cycling instructions for each signage type below. For faster resolution, take a picture of the panel or hardware and send that to our support team.