Need grocery store network support? We’re here 24/7.

From assistance with content to ensuring your panels turn on after a power outage, the Velocity team is at your service. Contact us by phone or email.

*Be ready to share your location name, address, and phone number, plus a detailed description of any issues that you are experiencing. Prior to reaching out, please follow the power cycling instructions for each signage type below. For faster resolution, take a picture of the panel or hardware and send that to our support team.


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Supported Technologies

Confection Stand Display

Power Cycling Instructions:

Turn computer attached to the back of the display off and on via the power button or by unplugging and plugging in its AC adapter. To power cycle the display, flip the switch on the back of the display next to where all outlets are plugged.

people shopping in a grocery store