Hospitality Solutions
Hospitality Solutions
Velocity is your partner in providing five-star guest entertainment and connectivity services
About This Solution
Keep your guests connected and entertained
Exceed your guests’ expectations and make them feel like they are in the comfort of their own homes.
Your guests expect quality internet service and streaming capabilities when they stay at your property. Partnering with Velocity will ensure a seamless customer experience and allow your employees to focus on other aspects of hospitality services. Velocity provides end-to-end management of hotel Wi-Fi and TV solutions and services, from installing the highest quality equipment to building out the user interface to constant network monitoring and user support. Together we can help enhance guest satisfaction and gain repeat customers.
What it includes in Velocity’s Hospitality Solutions
Managed guest Wi-Fi
End-to-end management of hotel Wi-Fi, from installing the highest quality equipment to building out the user interface to constant network monitoring and user support.
- Installation and troubleshooting
- 24/7/365 support and monitoring
- 100% U.S.based call center
- Guest gateway device management
- Splash landing page customization
- Industry-leading guest Wi-Fi service levels
Free-to-guest TV, powered by Dish Network
Empower your guests to bring their own content.
- Hardware installation and troubleshooting
- 24/7/365 monitoring, management, and support
- Multiple HD and Premium Channels are available
- Property channel for easy communication to guests is available
- V-CAST™ technology powered by Chromecast™
- Brand customizations and digital signage integration are available
Managed Network & Data Solutions
Get customized IT solutions for a fraction of the cost.
- Fully managed fiber, broadband, and Wireless 4G/LTE solutions
- 24/7 monitoring and support, as well as unrestricted visibility into infrastructure.
- Direct access to dedicated account managers, project managers, engineers, service technicians, and a customer care team to ensure networks are secure, efficient, and up to date.
V-SELECT® Client Portal
Monitor and manage multiple ongoing projects, IT devices, and environments all at once.
- Inventory management
- Data features and reporting
- Voice features and reporting
- Billing and invoicing
Hospitality Solutions Case Studies
200+ Hotel Chain w/ multiple lifestyle brands
Hotel chain outsources its network management to Velocity, using Velocity’s back-office support and technician services.
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600+ Hotel Chain for business travel/temp housing
Major hotel chain overhauls its multi-site network, reduces the number of network vendors, and leverages our Call Center to improve the customer experience.
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380+ Hotel Chain
Global hotel brand leverages Velocity’s ‘single pane of glass’ to improve network performance and create cost savings leveraging Velocity’s no-charge telecom expense management (TEMS).
VIEW THE CASE STUDY
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We manage your IT, so you can run your business
Ready to make life a little easier? Velocity is here to simplify your organization’s technology needs, saving you time and money.
