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Hospitality Services

Hospitality Services

Velocity is your partner in providing five-star guest entertainment services

About This Service

Keep your guests connected and entertained

Exceed your guests’ expectations and make them feel like they are in the comfort of their own homes.

Your guests expect quality internet service and streaming capabilities when they stay at your property. Partnering with Velocity will ensure a seamless customer experience and allow your employees to focus on other aspects of hospitality services. Velocity provides end-to-end management of hotel Wi-Fi and TV services, from installing the highest quality equipment to building out the user interface to constant network monitoring and user support. Together we can help enhance guest satisfaction and gain repeat customers.

What it includes

Managed guest Wi-Fi

  • Installation and troubleshooting
  • 24/7/365 support and monitoring
  • 100% US-based call center
  • Guest gateway device management
  • Splash/landing page customization
  • Industry-leading guest Wi-Fi service levels

Free-to-guest television

  • Hardware installation and troubleshooting
  • 24/7/365 support and monitoring
  • Multiple HD standard and premium channels available
  • State of the art equipment
  • Property channel for easy communication to guests
  • V-CAST™ technology powered by Chromecast­­™

V-Hotel Suite management platform

  • PMS (Property Management System)
  • POS (Point of Sale)
  • RMS (Revenue Management System)
  • CRS (Central Reservation System)

 

Get Connected

We manage your IT, so you can run your business

Ready to make life a little easier? Velocity is here to simplify your organization’s technology needs, saving you time and money.

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